Accessibility Statement

ClickExchange is committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that everyone should be able to access currency exchange services equally, whether online or in person.

We are continuously working to improve the accessibility of our digital content and services.

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C).

These guidelines help make content accessible to people with a wide range of disabilities, including visual, auditory, cognitive, and motor impairments.

Our website currently includes the following accessibility features:

• Semantic HTML structure with a logical heading hierarchy
• ARIA labels and roles on all interactive elements
• Full keyboard navigation throughout the site
• Sufficient colour contrast ratios on text and UI elements
• Text alternatives (alt attributes) for all informational images
• Responsive design that works at all screen sizes and zoom levels
• No content that flashes more than three times per second

If you encounter barriers on our website, our branches and phone line are always available as an accessible alternative:

Phone: +1 (514) 665-8328 Visit any of our three Montréal-area branches during business hours.

Our staff are trained to assist all customers and can help you complete a currency exchange reservation or transaction in person.

While we strive for full WCAG 2.1 AA compliance, some third-party embedded elements (such as map widgets) may not fully meet these standards. We are working to address these limitations over time.

We welcome your feedback on the accessibility of our website. If you encounter a barrier or have a suggestion for improvement, please contact us:

Email: info@clickexchange.ca Phone: +1 (514) 665-8328

We aim to respond to accessibility feedback within 5 business days.