Terms of Use

By accessing or using the ClickExchange website (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, please do not use the Site.

We reserve the right to update these terms at any time. Continued use of the Site after a change constitutes acceptance of the updated terms.

ClickExchange operates currency exchange services at three branches in the Montréal area. Our website provides information about our services, indicative exchange rates, and an online reservation tool that lets you reserve foreign currency for pick-up in branch.

We are a Money Services Business (MSB) registered with FINTRAC. We do not provide financial advice, investment services, international wire transfers, or remittance services.

Our online reservation tool lets you reserve a specific currency and amount for pick-up at a chosen branch on a selected date and time. The following conditions apply:

• Reservations are not binding until confirmed by a ClickExchange representative (by phone or email).
• No payment is collected online. You pay at the branch at the time of pick-up.
• The exchange rate shown during the reservation reflects the rate at time of booking. While ClickExchange endeavours to honour this rate for confirmed appointments, rates are subject to market fluctuations and the rate applied to your transaction is the rate confirmed by our staff at pick-up.
• We reserve the right to decline any reservation.
• If you cannot attend your appointment, please cancel in advance by calling +1 (514) 665-8328.

Exchange rates displayed on our website are updated regularly and are provided for informational purposes only. They are indicative and subject to change without notice.

The rate that applies to your transaction is the rate quoted by our staff at the time of your in-person exchange, which may differ from the rate shown on the website. We make no warranty that any rate shown on the website will be available when you arrive at a branch.

In accordance with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), valid government-issued photo identification is required for all currency exchange transactions at our branches.

We reserve the right to decline any transaction where satisfactory identification cannot be provided.

You agree to use the Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable laws or regulations.
• Transmit any unsolicited advertising or promotional material.
• Attempt to gain unauthorized access to any part of the Site or its infrastructure.
• Use automated tools to scrape, copy, or harvest data from the Site.
• Use the Site in connection with money laundering, terrorist financing, or any other criminal activity.

All content on this Site — including text, images, graphics, logos, and the compilation thereof — is the property of ClickExchange or its content suppliers and is protected by Canadian copyright law.

You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

The Site and its content are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Site will be error-free, uninterrupted, or free of harmful components.

To the fullest extent permitted by law, ClickExchange shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or the online reservation service.

Our total liability to you in connection with these terms shall not exceed $100 CAD.

These Terms of Use are governed by the laws of the Province of Québec and the applicable laws of Canada, without regard to conflict of law principles.

Any dispute arising under these terms shall be subject to the exclusive jurisdiction of the courts of the Province of Québec.

If you have questions about these Terms of Use, contact us at:

ClickExchange — Montréal, Québec, Canada Email: info@clickexchange.ca Phone: +1 (514) 665-8328